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<td class="mcnTextContent" style='padding: 0px 18px 9px;font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;font-size: 16px;' valign="top">
<h1 style="text-align: left;display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"><font color="#147d96">Abertura de processo para tratamento de incidente em casos que aplicação cliente não possui credencial DCM</font></h1>
<p style='font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-size: 16px;'>Solicitamos a todas as instituições participantes do ecossistema Open Banking que verifiquem se suas aplicações clientes (fase 2 e fase 3) possuem todos os dados necessários para acesso ao <em>endpoint</em> DCM de todas as instituições em que se registraram.</p>
<p style='font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-size: 16px;'>Dados esperados de retorno no POST do DCR são:</p>
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<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"> "client_id": "string",<br/>
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<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"> "registration_client_uri": "string",<br/>
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<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"> "registration_access_token": "string"</li>
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<p style='font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-size: 16px;'>Nos casos em que a aplicação cliente possua todos os dados, detentores de <em>client_id </em>deverão testar o funcionamento do DCM nas instituições onde esse <em>client_id </em>foi registrado, através do método GET.</p>
<p style='font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-size: 16px;'>Nos casos em que a aplicação cliente não possua algum dos dados esperados ou o teste não seja bem sucedido, orientamos que as instituições abram incidente no Service Desk (Incidentes > DCR/DCM > Perda de credencial de gerenciamento) informando lista de client_ids afetados na transmissora/detentora. Deverá ser aberto um ticket para cada transmissora/detentora na qual se observe a ausência de dados ou a não conexão DCM.</p>
<p style='font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-size: 16px;'>As informações deverão ser trocadas de acordo com o protocolo definido para tratamento de consentimento órfão sem<em> refresh token</em>, conforme Informa #109.</p>
<p style='font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-size: 16px;'>Prazos definidos para este processo, a saber:</p>
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<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Prazo necessário para o levantamento dos problemas e abertura de todos os tickets: 11/02/2022<br/>
</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Prazo para a resolução do problema de forma bilateral: 31/03/2022 “</li>
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<a class="mcnButton" href="https://mailchi.mp/25d3751cef13/open-banking-informa-8701750?e=2d43fcb971" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;" target="_blank" title="Clique aqui para consultar o Informe #109">Clique aqui para consultar o Informe #109</a>
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