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<td class="mcnTextContent" style='padding: 0px 18px 9px;font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;font-size: 16px;' valign="top">
<h1 style="display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;text-align: left;"><font color="#147d96">Service Desk – Solicitação de Acesso ao Power BI do Painel de Indicadores da Estrutura Inicial</font></h1>
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Informamos que serão adicionadas no Service Desk as novas categorias de <strong>Concessão de Acesso</strong> e <strong>Revogação de Acesso</strong> ao <strong>Power BI do Painel de Indicadores da Estrutura Inicial</strong><strong>.</strong> As novas categorias estarão disponíveis a partir do dia 11/07/2022 em ambiente de Produção.<br/>
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Para solicitar a concessão de acesso, os usuários a serem cadastrados deverão possuir os seguintes requisitos:</p>
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<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">A Instituição Financeira ou Associação do usuário deverá ser participante da Fase 2 e estar compartilhando os dados de seus indicadores com a Estrutura Inicial através da coleta semanal;</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">O usuário deverá ter o endereço de e-mail com domínio da Instituição Financeira ou Associação participante da Fase 2;</li>
<li style="mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">O usuário deverá concordar em guardar confidencialidade das informações visualizadas no Painel de Indicadores.</li>
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<strong>Importante</strong>: As Instituições Financeiras ou Associação participantes da Fase 2 <u>não</u> poderão ter mais do que 5 acessos simultâneos. Os acessos não serão concedidos aos usuários das IFs que ultrapassarem este limite.<br/>
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Para realizar a abertura de chamados nesta categoria, além de possuir os requisitos acima, o usuário deverá preencher o formulário com as informações solicitadas.<br/>
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Estrutura dos menus para abertura dos tickets:<br/>
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<img align="center" alt="" class="mcnImage" src="https://mcusercontent.com/49f5ff8910ce85bdb1d9a7864/images/cda1da37-058c-8de3-1b04-e160a3d712ae.png" style="max-width: 567px;padding-bottom: 0;display: inline !important;vertical-align: bottom;border: 0;height: auto;outline: none;text-decoration: none;-ms-interpolation-mode: bicubic;" width="562.888916015625"/>
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<h1 style="display: block;margin: 0;padding: 0;color: #202020;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;text-align: left;"> </h1>
<p style='font-family: Arial, "Helvetica Neue", Helvetica, sans-serif;line-height: 150%;text-align: left;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-size: 16px;'>Estrutura da nova categoria no catálogo de serviços:<br/>
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<img align="center" alt="" class="mcnImage" src="https://mcusercontent.com/49f5ff8910ce85bdb1d9a7864/images/7523c66c-e125-6b7d-e6cf-f0333ca36f69.png" style="max-width: 268px;padding-bottom: 0;display: inline !important;vertical-align: bottom;border: 0;height: auto;outline: none;text-decoration: none;-ms-interpolation-mode: bicubic;" width="268"/>
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<td class="mcnTextContent" style="padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;" valign="top">
<p style="margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Para o esclarecimento de dúvidas referentes a este procedimento, abra um chamado na plataforma do Service Desk na categoria <strong>Solicitação de Informações > Service Desk</strong>.</p>
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<a class="mcnButton" href="https://servicedesk.openbankingbrasil.org.br/" style="font-weight: bold;letter-spacing: normal;line-height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;" target="_blank" title="Clique aqui para acessar o Service Desk">Clique aqui para acessar o Service Desk</a>
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